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Privacy Policy 2018-09-14T12:49:32+00:00

Privacy Policy

Contact Assistance focus on the efficient standard of services and Zero tolerance towards inefficiency. We know that your PC is a part of your everyday life. Therefore we ensure that we take utmost care of the health of your PC ensuring that you keep computing happily.

We have developed numerous affordable plans, which you can select from according to your budget and needs. We provide extensive support through email and phone for complete diagnosing and troubleshooting of your computer problems.Our prime motto is customer satisfaction and for this we constantly put our best efforts to fix problem consuming least time.

This Privacy Statement is to inform you of Contact Assistance’s privacy practices and provide information about the ways in which information collected by Contact Assistance is used and disclosed.

At Contact Assistance, your privacy is important to us and through this Statement we explain the way your personal information is collected, used and disclosed.

The Information We Collect

This Privacy Statement applies to all information collected by or which you submit to Contact Assistance, whether on our website or by fax, e-mail, phone or otherwise, including personal information. “Personal information” is information that reasonably can be used to identify an individual.

Contact Assistance collects personal information when:

  • you make purchases

  • you request support for our services

  • you participate in surveys and evaluations

  • you request information or materials

  • you participate in promotions, contests or giveaways

  • you submit questions or comments to us

The types of personal information collected may include (but are not limited to):

  • your first and last name

  • your title and your company’s name;

  • your home, billing, or other physical address (including street name, name of a city or town, state/province);

  • your e-mail address

  • your telephone number/s

  • any other identifier that permits us to make physical or online contact with you

  • any information that we collects online from you and maintain in association with your account, such as your login username, password, and credit card account information.

Using Your Personal Information

Contact Assistance uses the personal information you provide to:

  • create and maintain your accounts

  • process, fulfill, and follow-up on your orders

  • register your services

  • answer your questions

  • register you in programs (per your request)

  • send you information

  • send you surveys.

Note : You can opt out From Our system when you wish to, or You can contact us to remove your information from our listings.

We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service, and to personalize communications.

Sharing Your Personal Information

Unless you consent, Contact Assistance will never share the personal information you provide to us except as described below.

Contact Assistance may disclose your personal information to third parties under any of the following circumstances:

  • As may be required to fulfill orders, to conduct billing/credit card processing, to provide service, and for e-mail housing (as a consequence of uses already described in this Privacy Statement).

  • As required by law (such as responding to a valid subpoena, warrant, audit, or agency action, or to prevent fraud).

  • For research activities, including the production of statistical reports (such aggregated information is used to describe our services to current and prospective partners and other third parties, and is not used to contact the subjects of the report).

  • In the context of a business transaction, such as a merger, acquisition, consolidation, or divestiture (pursuant to a pledge of confidentiality under which the recipient agrees to use the information for no purpose other than carrying out the transaction).

Your Choices About Receiving E-Mail

Contact Assistance makes every effort to provide you with the ability to opt-in and opt-out of receiving communications from Contact Assistance and/or its partners.

Contact Assistance may send you e-mail about your account, about the services you have purchased, to remind you about services that are available, or in response to your questions. Contact Assistance may also send you e-mail with information and/or special offers about products and services that may be of interest to you, unless you indicate that you do not want to receive them. In addition, with your assent, our business partners may send you such information.

You may let us know whether or not you would like to receive information, special offers, and promotional materials from Contact Assistance or our business partners when you create a Contact Assistance account, when you register for a service, when you provide us with your personal information, or when we send you e-mail. Please note that if you choose not to accept promotional e-mails, you may not receive special offers that may be of value to you.

Contact Assistance will provide you with the opportunity to opt-out of any of our direct marketing communications at any time. All promotional e-mail sent from Contact Assistance will contain a provision allowing you the option to decline receiving future promotional e-mail. You may unsubscribe to an e-mail communication by contacting Contact Assistance.

For your protection, Contact Assistance may contact you in the event that we find an issue with a product or service you have purchased that requires your immediate attention.

Cookies and Other Browser Information

Our website automatically captures IP addresses. We use IP addresses to help diagnose problems with our server, to administer our website, and to help ensure the security of your interaction with the website. Your IP address is used to help identify you and your shopping cart.

As part of offering and providing customizable and personalized services, Contact Assistance uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. All sections of Contact Assistance where you are prompted to log in or that are customizable require your browser to accept cookies. If you do not want your personal information to be stored by cookies, you can configure your browser so that it always rejects these cookies or asks you each time if you accept them or not. However, you must understand that the use of cookies may be necessary to provide certain products or services, and choosing to reject cookies will reduce the performance and functionality of the site. Your browser documentation includes precise instructions explaining how to define the acceptance of cookies.

We may place advertisements concerning our products and services on third party websites using Google Display Network which may utilize cookies.  We will not disclose to any third party any information that identifies you to enable the third party to market products or services to you directly.  You may be able to opt out of such “remarketing” or “retargeting” cookies and pixels or other cookies used by Google and other third party vendors to generate interest-based advertising by following the instructions on the Google advertising opt-out page the Network Advertising Initiative opt-out page the Teracent opt-out page and DoubleClick opt-out page. Your use of this website without opting out means that you understand and agree to data collection to provide you with interest-based advertising using Google’s remarketing dynamic ads, DoubleClick’s remarketing pixels, and cookies from other third party vendors based on your prior visits to this website and elsewhere on the Internet.

Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We may also collect any data that you provide us by posting it at our website or by e-mail or by phone. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website’s services and features.

About Links to Other Sites

>This site may contain links to other sites. Help-Number does not control the information collection of sites that can be reached through links from If you have questions about the data collection procedures of linked sites, please contact those companies directly.

Changes to this Privacy Statement

Contact Assistance reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on this site. A notice will be posted on our homepage whenever this privacy statement is changed in a material way.

We Always Love To Hear From Our Customers

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