Dell Laptop Not Recognizing Battery – If the sensor isn’t working properly, you may find that a fully charged and functioning battery won’t power on the laptop or will flash error lights. If this is the case, you don’t necessarily have to run out to buy a new battery if the sensor is just not correctly detecting the battery. Here we are going to discuss the troubleshooting steps to fix the issue Dell Laptop Not Recognizing Battery and Dell Laptop not Charging.

Dell Laptop Not Recognizing Battery

Dell Laptop Not Recognizing Battery

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Steps to fix Dell Laptop Not Recognizing Battery – Dell Laptop Support:

Reset the Dell Battery Sensor:

You can follow the following steps, which take only minutes and require no tools, to attempt a reset of your Dell battery:

  • First, completely power down the laptop and remove the cord from the computer and then flip the laptop over.
  • Furthermore, push on the battery release button or buttons to release the battery from the computer and remove the battery.
  • Now, power on the computer without the battery, allowing it to boot completely.
  • Furthermore, completely power the computer down and remove the cord once again.
  • In addition, reinstall the battery, plug in the power adapter and reboot the computer.

Run Hardware diagnostics:

  • First, power off the system. Remove all peripherals except AC adapter
  • Furthermore, power on the system quickly starts tapping the F12 continuously until you see Preparing a one-time boot menu in the top right corner of the screen.
  • After that, in the boot menu, stroll down to Diagnostic and then click on it.  
  • After quick tests, as a result, click on Primary Battery, and select Thorough Test Mode. Run Hard drive as well

Steps to fix Dell Laptop Not Charging – Support: Dell Laptop Not Recognizing Battery

Method 1: Reconnect your AC adapter and your battery

One of the simplest and most effective ways to fix this issue is to reconnect your AC adapter and your laptop battery. To do so:

  • First of all, power off your laptop.
  • Furthermore, unplug the AC adapter and the battery from your laptop.
  • After that, press and hold the power button on your laptop for 20 seconds to release the residual power in you laptop.
  • Furthermore, Re-connect the battery and the AC adapter to your laptop.
  • In addition, power on your laptop and check to see if the battery can be charged.

Method 2: Plug your laptop into a wall socket

It is possible that your laptop battery cannot be charged because you are using a surge protector. It can affect the functionality of the adapter. Try powering off your laptop and connecting the AC adapter directly to a wall socket. Then start your laptop and see if the problem resolves.

Method 3: Try another AC adapter

The issue may result from the faulty AC adapter you are using. You can test your laptop battery with another AC adapter and see if it can charge your battery. If the new AC adapter works for you, you should have the original one replaced.

Method 4: Reinstall your battery driver

The problem can also occur if you are using the wrong battery driver. You can reinstall the driver and see if this fixes your problem.

To reinstall your battery driver, you can utilize Device Manager of your operating system. Connect your laptop to the Internet, and then find and uninstall the battery driver in Device Manager. After that restart, your laptop and the driver will be automatically re-installed. You can also uninstall your battery driver easily using any removal tool.

Driver Reinstall/Removal Tool can help you manage the drivers on your computer. You can use it to update the drivers that are out of date or wrong. It will automatically find you the correct drivers that are suitable for your operating system. You don’t need to risk downloading a wrong driver or making a mistake when installing.

You can also use the driver removal tool to uninstall the battery driver:

  • First, download a driver removal tool and then open the program.
  • Furthermore, click Tools and then click Driver Uninstall.
  • Now double click System Drivers and then Batteries. Then click Microsoft ACPI-Compliant Control Method Battery. After that, click Uninstall. The battery driver will be uninstalled immediately.
  • As a result, close Driver Easy and restart your computer. The battery driver will be reinstalled automatically after that. Check if your battery can be charged now.

Method 5: Update your BIOS

BIOS (Basic Input/Output System) is the program that manages the connection between the operating system and the laptop hardware devices. Sometimes faulty BIOS settings can result in the laptop not charging issue. You can update your BIOS to fix the faulty settings.

To update the BIOS, go to the Manufacturer site and find the support page of your laptop. Then download the latest BIOS update and install it on your computer.

FAQs – Dell Laptop Support:

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Dell offers both built-in and online diagnostics. If you wish to fix all these queries then call the Dell Laptop Support for assistance. Also, when you place a call at our toll-free number, we redirect your call to one of our skilled technicians. Furthermore, the technician takes your issue and helps you fix it. Call now for Dell Laptop Support at +1-(888) 525-9575 (US/CA) or 020 8123 1722 (UK).

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