Install Creative Cloud Apps on New Computer – If you are an existing user of Creative Cloud, there could be situations where you want to start using Creative Cloud on a new computer. For example:
- You purchased a new computer, and want to start using Creative Cloud on it. However, you already activated Creative Cloud on two computers earlier.
- Your previous computer is no longer usable (for example, due to a hard disk crash).
Install Creative Cloud Apps on New Computer
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Before you start downloading and installing Creative Cloud apps on your new computer, ensure that Creative Cloud is deactivated on the computers you no longer want to use. The next section explains how to do this.
If you come across any issue when following the steps to Install Creative Cloud Apps on New Computer then feel free to call the Adobe Support for assistance.
Steps to Install Creative Cloud Apps on New Computer
If the previous computer on which you were using your subscription is available
- Sign out of Creative Cloud from your previous computer.
- From your new computer, sign in to your Adobe ID account.
- From your new computer, navigate to the Creative Cloud apps Catalog and download the apps you want.
- You can now use Creative Cloud on the new computer or device.
If the previous computer on which you were using your subscription is no longer available
If you cannot sign out of Creative Cloud because the computer or device is no longer available, deactivate the computer or device from your Account page as explained in the steps below. Once the computer or device is deactivated, you are signed out of Creative Cloud. You can then sign in to Creative Cloud using another computer or device.
To deactivate the computer or device that is no longer available, follow these steps:
- Access your Adobe ID account, and sign in with your Adobe ID and password, or with your social (Facebook or Google) account.
- In the Plans & Products section, click Manage plan.
- Under Activated devices, click the x next to the device you want to deactivate.
- Click Deactivate.
- The previous computer gets deactivated, and you can now use Creative Cloud on another computer.
- From your new computer, sign in to your Adobe ID account.
- From your new computer, navigate to the Creative Cloud apps Catalog and download the apps you want.
- You can now use Creative Cloud on the new computer.
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If you wish to fix all these queries then call the Adobe Support for assistance. Also, when you place a call at our toll-free number, we redirect your call to one of our skilled technicians. Furthermore, the technician takes your issue and helps you fix it. Call now for Adobe Support at +1-(888) 525-9575 (US/CA) or 020 8123 1722 (UK).
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