Fix Adobe Error: Failed to install Creative Cloud Desktop App

//Fix Adobe Error: Failed to install Creative Cloud Desktop App

Fix Adobe Error: Failed to install Creative Cloud Desktop App

Adobe Error: Failed to install Creative Cloud Desktop App – When installing or updating the Creative Cloud desktop application, you receive an error such as “Creative Cloud Desktop Failed to Install”, “Creative Cloud Desktop Failed to Update”, “Error code 1”, “Error code P1”, “Error code 50”, “Error code P50”, “Error code 1001”, or “Error code 1002.”

Adobe Error: Failed to install Creative Cloud Desktop App

Adobe Error Failed to install Creative Cloud Desktop App

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Solutions

Try the following solutions in order. Stop once you’re able to successfully install the Creative Cloud desktop app.

Solution 1: (For error 1001 on Mac only) Download Creative Cloud desktop app

  • Quit Creative Cloud desktop app.
  • Download Creative Cloud desktop app for Mac.
  • Mount the downloaded file.
  • Find and double-click Install.app from the mounted folder.
  • Sign in with your Adobe ID and password, or with your social (Facebook or Google) account.

Solution 2: Uninstall the Creative Cloud desktop app, and then reinstall it

For Windows

  • Download the ZIP file containing the executable uninstaller to uninstall Adobe App.
  • Extract Creative Cloud Uninstaller.zip.
  • Run the executable installer file, Creative Cloud Uninstaller.exe.
  • The installer prompts you to confirm that you want to uninstall the Creative Cloud desktop app. Review the message and click Uninstall.
  • The uninstaller removes the app from your computer and displays a confirmation message. Click Close.
  • Download and reinstall the Creative Cloud desktop app.

For Mac

  • Download the Zip file and mount the DMG file to uninstall Adobe App.
  • Depending upon your security settings, you may receive a warning to open the uninstaller from the mounted DMG file. Click Open to continue.
  • The installer prompts you to confirm that you want to uninstall the Creative Cloud desktop app. Review the message and click Uninstall.
  • The uninstaller removes the app from your computer and displays a confirmation message. Click Close.
  • Download and reinstall the Creative Cloud desktop app.

Solution 3: Run the Adobe CC Cleaner Tool

  • Run the Creative Cloud Cleaner Tool to remove the current installation of the Creative Cloud desktop app.
  • In the CC Cleaner Tool, choose option 3: Creative Cloud 2015, Creative Cloud 2014, Creative Cloud & CS6 Products. Then choose option 1: Adobe Creative Cloud Desktop.
  • Rename the following OOBE folders to OOBE.old:
  • Windows
  • \Program Files (x86)\Common Files\Adobe\OOBE
  • \Users\\AppData\Local\Adobe\OOBE
  • Mac OS
  • /Library/Application Support/Adobe/OOBE
  • Download and reinstall the Creative Cloud desktop app.  

Solution 4: Reinstall the Creative Cloud desktop app using an administrator account

Create a new local user account with administrator privileges, and log in using that account. Then download and reinstall the Creative Cloud desktop app.

Similar Queries – Adobe Support

  • Creative Cloud desktop failed to install error code 1
  • Creative Cloud desktop failed to install error code 50
  • Adobe Creative Cloud
  • Creative Cloud won’t install
  • Photoshop cc 2018 installation failed
  • Adobe installation failed
  • Creative Cloud desktop failed to update. (error code: 72) mac
  • Creative Cloud cleaner tool
  • Adobe error code p1

If you wish to fix all these queries then call the Adobe Support for assistance. Also, when you place a call at our toll-free number, we redirect your call to one of our skilled technicians. Furthermore, the technician takes your issue and helps you fix it. Call now for Adobe Support at +1-(844) 673-7300 (US/CA) or 020 8123 1772 (UK).

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